Our agency is concerned about the privacy of your information. We caution against sharing sensitive matters through our website. It is possible that our e-mail messages may be diverted or read by others not intended by you or by us. In-person or telephone communication should be used instead of e-mail to discuss sensitive matters. E-mails sent and received are retained in client records within a secure electronic database. If you need immediate assistance, contact our Tandem Team at 519-433-0334.